Professional Services
IMPLEMENTATION · MIGRATION · GLOBAL DELIVERY · BLOCK OF HOURS
Deliver.
DFNCE Professional Services delivers technology projects end to end, anywhere in the world. From a single-site migration to a multi-country rollout, we own delivery from the first scoping session to final handover, backed by a global partner network operating in more than 100 countries.
01 · IMPLEMENTATION & MIGRATION
Implementation & Migration.
From planning to handover. Every project scoped, delivered, and documented.
We manage the complexity of migration and implementation so your team stays focused on operations. Every project is scoped, planned, and delivered with defined acceptance criteria, a tested cutover, and full documentation at completion.
- Project scoping, planning, and delivery management from start to handover
- Microsoft 365, Azure, and hybrid environment deployment and cutover
- Storage migration with zero-data-loss validation and cutover sign-off
- Post-implementation support, stabilisation period, and knowledge transfer
- Infrastructure, cloud, and application migration across all major platforms
- Network redesign, SD-WAN, and connectivity implementation
- UAT coordination and acceptance criteria management through to sign-off
- As-built documentation and operational runbooks delivered at completion
02 · BLOCK OF HOURS
Block of Hours & On-Demand Engineering.
Senior engineers on call across all IT disciplines. Use what you need, when you need it.
Not every IT need fits a project scope. Block of hours gives you access to senior DFNCE engineers across all disciplines, on demand, at pre-agreed rates, with no retainer lock-in and full transparency on time spent and tasks completed.
- Block of hours support across infrastructure, cloud, security, networking, and end-user
- No retainer lock-in, flexible engagement to suit project or ad-hoc support needs
- Available standalone or alongside any managed service
- Unused hours roll over or can be converted to project scope
- 24×7 onsite and remote engineering available for critical and time-sensitive work
- Senior engineers only, no shared or junior resource pools
- Time tracked, reported, and reconciled at agreed intervals
- Onsite dispatch within agreed SLAs anywhere your people are
03 · GLOBAL DELIVERY
Global Professional Services.
More than 100 countries. Trusted partners on the ground. One engagement with DFNCE.
Technology doesn't stop at borders, and neither do we. DFNCE delivers professional services globally via a vetted network of trusted partners spanning more than 100 countries, with onsite engineering available wherever you need it and single-point accountability throughout.
- Professional services delivered in more than 100 countries via trusted global partners
- Single point of engagement with DFNCE regardless of delivery location
- Global partner vetting and quality control managed by DFNCE
- International procurement and asset logistics coordinated end to end
- Onsite engineering available anywhere, for any project, at any scale
- Multi-site and cross-border project management under one engagement
- Cross-time-zone support and project coordination included as standard
- Local compliance and regulatory knowledge via regional partner expertise
GLOBAL DELIVERY COVERAGE
04 · ARCHITECTURE & DESIGN
Enterprise Architecture & Design.
Independent, vendor-neutral design built for your outcomes, not a product margin.
We assess your current environment honestly, design the right target architecture, and build the roadmap to get there. Our recommendations are independent, designed around your risk, budget, and business goals.
- Current-state assessment of infrastructure, cloud, and network environments
- Technology roadmap development with phased delivery and investment planning
- Security architecture integrated from the design phase, not retrofitted
- Hardware and software procurement managed end to end
- Target architecture design aligned to business goals and risk tolerance
- Cloud strategy and migration pathway design across Azure, AWS, and multi-cloud
- Vendor-neutral recommendations, we evaluate what is right, not what is sold
Let's talk
No agenda, no pressure. An honest conversation about where you are and where we can help.